All material on this website is provided for your information only and may not be construed as medical advice or instruction. No action or inaction should be taken based solely on the contents of this information; instead, readers should consult appropriate health professionals on any matter relating to their health and well-being.
The information and opinions expressed here are believed to be accurate, based on the best judgement available to the authors, and readers who fail to consult with appropriate health authorities assume the risk of any injuries. In addition, the information and opinions expressed here do not necessarily reflect the views of every contributor to The Root Cause. The Root Cause acknowledges occasional differences in opinion and welcomes the exchange of different viewpoints. The publisher is not responsible for errors or omissions.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. We use these from websites such as Facebook and Google to track and analyse usage, and give you a better experience both on our website, and on Facebook or Google.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or Paypal details), email address, and phone number. We refer to this information as “Order Information.”
When you subscribe to any of our email newsletters or events (including webinars, online events, or in-person events) we will collect contact information from you, including your name, your email address, your phone number, and possibly other information depending on the Subscription. We refer to this information as “Subscriber Information.”
We may also collect information about how you were referred to us, e.g. a person or a website.
How Do We Use Your Personal Information?
We use the Subscriber Information that we collect generally to stay in contact with you about recently published articles, and upcoming workshops, and new products that might be of interest to you.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We also use the Device Information that we collect to help us advertise specific products and services that you may be interested in, based on the pages on our website that you have visited.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Infusionsoft to power our online store. You can read more about how Infusionsoft uses your Personal Information here: https://www.infusionsoft.com/legal/privacy-policy.
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by following the instructions on these pages:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Credit Card Security
All transactions are processed via a third party PCI Compliant provider. Any pages which collect sensitive information use SSL encryption technology.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests, namely to grow our business. We may send you marketing communications from us if:
- you made a purchase or asked for information from us about our goods or services or
- you agreed to receive marketing communications and, in each case, you have not opted out of receiving such communications since.
- If you are a limited company, we may send you marketing emails without your consent. You may opt out of receiving marketing emails from us at any time.
Stopping marketing messages
You can ask us or third parties to stop sending you marketing messages at any time by
- by following the opt-out links on any marketing message sent to you or OR
- by emailing us at firstname.lastname@example.org at any time
- If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations, returns, replacements etc.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Australia, Canada and the United States.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Root Cause reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Call: +61 413 708 432
The Root Cause
PO Box 4118
Crescent Head NSW 2440